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Frequently Asked Questions (FAQ)

What services does North Louisiana Radio Service offer?We specialize in providing and supporting two-way radio communication solutions for first responders, public safety organizations, and businesses. Our services include sales, installation, programming, and maintenance of radios. As an authorized Tait dealer, we offer a wide range of Tait radios with P25 and DMR capabilities. We also provide loaner radios if a unit purchased from us becomes damaged or fails, ensuring you remain connected while repairs or replacements are made.
What brands do you carry?We are proud to be an authorized Tait dealer and also offer Diga-Talk+ Nationwide PTT radios. In addition, we sell Motorola Minitor pagers for fire departments and other alerting needs. Our focus is on providing durable, dependable communication tools that meet the needs of our customers.
Do you offer refurbished radios?Yes. We offer high-quality refurbished radios from brands we are authorized to sell or support, all of which are thoroughly inspected and tested to meet our strict quality standards. These are a cost-effective solution for agencies and businesses looking to stretch their budgets without sacrificing reliability.
What is included with a refurbished radio purchase?Each refurbished radio typically includes essential accessories such as a microphone, antenna, and power cables. Specific items like batteries or chargers will be detailed in the individual product listing.
How do I know which radio model is right for me?Our team will help you choose the right radio based on your specific needs, coverage area, and budget. Contact us, and we’ll recommend the best solution for your situation.
Do you provide support for the radios you sell?Absolutely. We provide programming, installation, troubleshooting, and ongoing maintenance for all radios purchased from us. For technical assistance, email Support@NorthLaRadio.com.
What solution do I need?
  • P25 – Ideal for public safety agencies (Fire, Police, EMS) requiring secure, interoperable communication.
  • DMR – Great for businesses, schools, and organizations needing reliable two-way communication without the high cost of trunked systems.
  • Diga-Talk+ – Perfect for fleets, transportation, and businesses needing nationwide coverage without building infrastructure.
We’ll guide you to the solution that best fits your operational needs.
How durable are the radios you sell?We offer only models that meet or exceed industry durability standards. Whether you work in harsh environments or need dependable day-to-day performance, our radios are built to last.
Can I get a demo or trial of a radio?Yes, demos and trials are available for select models. Email Sales@NorthLaRadio.com to request availability.
How can I place an order?You can place an order by contacting us directly via email or by visiting our online shop. We’ll walk you through the process and ensure you get the right products.
What are your payment options?We accept various payment methods, including credit cards and purchase orders for qualifying customers. Contact us for details.
Do you ship nationwide?Yes, we ship across the United States. Shipping options and costs will be provided at the time of order.
Are you ham radio friendly?Absolutely. We’re happy to work with ham radio operators—whether you need one radio or a full set, we’ll take care of you.
What is your Return/Shipping Policy?Our return and shipping policies are available online. Please review them before placing your order, and contact us if you have any questions.
How can I contact North Louisiana Radio Service?Email us at Sales@NorthLaRadio.com for sales inquiries or Support@NorthLaRadio.com for technical assistance.