Frequently Asked Questions (FAQ)

1. What services does North Louisiana Radio Service offer?
   We specialize in providing and supporting two-way radio communication solutions for first responders, public safety organizations, and businesses. Our services include sales, installation, programming, and maintenance of radios. As an authorized Tait dealer, we offer a range of Tait radios with P25 and DMR capabilities. Additionally, we provide loaner radios to our customers if a radio purchased from us breaks, is damaged, or fails, ensuring they remain connected until their equipment is repaired or replaced.

2. What brands do you carry?
   We carry a variety of reliable radio brands, including Tait and more. We focus on providing durable and compatible communication tools that meet the needs of our clients.

3. Do you offer refurbished radios?
   Yes, we offer high-quality refurbished radios such as the Motorola XTL 1500, Motorola XPR 6350, and Motorola XTS 2500 and many more. These radios are thoroughly inspected and tested to ensure they meet our stringent quality standards. They are cost-effective solutions, especially for departments working within tight budgets.

4. What is included with a refurbished radio purchase?
   Each refurbished radio typically includes essential accessories like a microphone, antenna, and power cables. Specific inclusions, such as batteries or chargers, will be detailed in the product listing.

5. How do I know which radio model is right for me?
   We understand that choosing the right radio can be complex. Our team is available to provide expert guidance based on your specific needs and budget. Contact us, and we’ll help you select the best model for your situation.

6. Do you provide support for the radios you sell?
   Absolutely! We offer comprehensive support, including programming, installation, and ongoing maintenance for all radios purchased from us. We’re committed to ensuring that your communication systems are reliable and effective. Get in touch with a support tech by emailing: Support@northlaradio.com.

7. What solution do I need?
   P25 is commonly used for public safety, offering secure communication for agencies like fire departments, law enforcement, and EMS. DMR, on the other hand, is the standard for businesses, construction companies, schools, and everything else. We’ll help you choose the right solution for your needs.

8. How durable are the radios you sell?
   We only offer radios that meet rigorous standards for durability and reliability. Whether you need radios for harsh environments or everyday use, we have models that are built to withstand tough conditions.

9. Can I get a demo or trial of a radio?
   Yes, we offer demos and trials for certain radio models. Contact us at Sales@northlaradio.com to discuss your needs, and we’ll arrange a demo or trial period if available.

10. How can I place an order?
    You can place an order by contacting us directly via email or go to our shop. We’ll guide you through the process and ensure you get the right products and services.

11. What are your payment options?
    We accept various payment methods, including credit cards and purchase orders for qualifying customers. Contact us for more details on payment options.

12. Do you ship nationwide?
    Yes, we ship our products across the United States. Shipping options and costs will be discussed at the time of purchase.

13. Are you ham radio friendly?
    Absolutely! We love working with ham radio operators and are happy to sell radios to ham users. Whether you need just one radio or an entire fleet, we’re here to help, no matter the quantity.

14.  What is the Return/Shipping policy?
    Return/Shipping Policy

15. How can I contact North Louisiana Radio Service?
    You can reach us by email at Sales@Northlaradio.com. We’re here to assist you with all your communication needs.